Netflix was ok when it was the only platform. Now that there are 10(?) platforms, and each of them has tiers, it is a service problem

Remember when a directtv subscriber bought the annual sports pack because they wanted to watch their team's matches, and just when the game was about to start the transmission was interrupted showing "not availabe in your area", and they called support to ask and were told for the first time by the rep that someone else has the airing rights, and to read TOS?

It is the same thing you are going towards.

Your friend exists, and he is not alone. But the vast mayority of people just want to watch what they were told they paid for, and not paying 10 different people either.