| ▲ | aeturnum 6 hours ago | |
Zero emails is not low noise - it's zero noise. I agree that I sometimes want zero noise from companies whose products I am using...and also it depends on what is in the noise? Sometimes I find unexpected signal. I would say that email is inherently a somewhat noisy channel. You have little meta-data about how appropriate and timely a message is, so often you are sending in the dark. There are many downsides to the protocol and its place in our lives but it does carry a lot of important communication. Basically...I just don't know what communication medium would allow a company that makes app icons to keep their customers in the loop about updates & concerns related to the product. Are you gonna install a Font Awesome app? | ||
| ▲ | Ferret7446 8 minutes ago | parent [-] | |
Easy, let the user opt in to email updates about new products, rather than automatically "opting" them in when you force them to use their email to create an account | ||