> Perhaps Anthropic is struggling to meet demand?

Yes, definitely, they’re gracefully failing to meet demand. They could also deny new customers, but it would probably be bad for business.

I once decided to deny new customers in order to be able to service current demand at the quality we wanted. It backfired and made people want our product even more. Our phones were blowing up. That approach can have unintended consequences!

Bad for business and probably unwise for the type of product people will pop their head in to check on, then stop paying and return much later to see whether it's still not much more than a parlor trick for them.