> Linux may break more often, but you can almost always fix it with a quick google search.

And that’s where the problem is: a quick google search. Laughably trivial for technical users. Non-trivial for the majority of the population.

I love Linux and it is completely viable as a desktop operating system, but it’s far from ready for mainstream without better support.

For a rough analogy, I’d compare it to an old car before electronics. An old car is easy to work on and reliable if you do the maintenance. But an old car wouldn’t be reliable for somebody who doesn’t do any work on a car and outsources the maintenance.

Linux excels when things go right. The failure modes are substantially worse and far more likely to occur. It doesn’t matter if they’re rare. They’re not rare enough. And there isn’t support when things go wrong.

For example: It’s difficult to make the macOS UI fail to start through configuration. You never need to directly touch configuration. (And you can’t modify or delete macOS system files.)

With Linux, some normal problems just have to be solved in the terminal. This allows you to put the system into a configuration where the GUI does not start.