Why would I think that? That isn't a sensible conclusion from what I posted. I think you replied to the wrong post

Regardless of what the maintainer says of their abuser after being abused, the point I think you are getting stuck on is this:

Creating a system which locks you out if you don't speak to a human isn't de-facto malicious.

Having support where you can't speak to a human isn't de-facto malicious, either.

Doing both at the same time, however, is de-facto malicious. Some executives likely got bonuses for doing it, too.

you said "hostage speaks well of hostage-taker" in response to my comment.

i interpreted that as you saying i am the hostage of microsoft, and have stockholm syndrome, therefor am speaking well of (defending) microsoft.

if i misinterpreted that, my bad. are you calling jason the hostage?