> That's basically how this whole industry works?

Far from it. Most companies in the same space don't just ignore such significant problems. If they did, they wouldn't survive for very long.

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manytimesaway 2 days ago | parent [-]

I don't know, Google, Microsoft and Oracle seems pretty resilient then.

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JCattheATM 2 days ago | parent [-]

Got an example of them acting the same way as Bunny in the case being discussed??

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manytimesaway 2 days ago | parent [-]

Do I really need to pull out all of the exemples of Google support being the absolute worst on Earth?

Microsoft arbitrarily banning IPs/AS from its infrastructure with no recourse or acknowledgement of the issue (such as 365 lying about accepted mail traffic through SMTP)?

	▲	JCattheATM 2 days ago \| parent \| next [-]
		> Do I really need to pull out all of the exemples of Google support being the absolute worst on Earth? For paid products, denying or lying about there being any issue as serious as significant data loss for over a year like Bunny did, yes. > Microsoft arbitrarily banning IPs/AS from its infrastructure with no recourse or acknowledgement of the issue (such as 365 lying about accepted mail traffic through SMTP)? That sounds closer but still not comparable.
	▲	subscribed 2 days ago \| parent \| prev [-]
		FWIW I had Gmail lying exactly the same - back then I had a Googler actually check the logs and confirm. I've got a 250 and the ID, then the server discarded the email.