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reddalo 3 days ago

That's scary. I'm in the process of moving all of my services to Europe, and I had considered BunnyCDN, but after this I'm not so sure anymore.

I also tried Hetzner Object Storage. I love Hetzner, they're great, except for their Object Storage service, which is completely unreliable (errors, slowness, etc.). I'm surprised that Hetzner still hasn't retired that product until it's properly fixed.

My last chance is with Scaleway. Xavier Niel's products are always good, so fingers crossed...

WhyNotHugo 3 days ago | parent | next [-]

Scaleway is a disaster in terms of handling payments.

At some point there was a bug in their payment system and I couldn't pay an invoice. The payment failed the first time due to lack of funds on my account (this initial failure was my fault). Once my account had funds, retrying failed with a vague error on Scaleway's side.

I reached out to support, and it was a known limitation: if your initial payment fails, you an only retry with a subset of their supported payment methods. I didn't have access to any of these payment methods, and I made it clear that I could pay, but only with the payment methods we'd been using thus far.

They kept sending me emails reminding me of this overdue bill and threatening to send collection agency, all while I kept exchanging messages with support complaining that their system gave an internal error.

The bill was, by the way, for less than €10. But a collection agency will charge you hundreds for the "collection" service.

They were aware of the error in their payment system, but it seems they had no intention of fixing it. After months of back and forth, they just cancelled the invoice.

The amount of time and stress in dealing with was ridiculous.

miyuru 3 days ago | parent | prev | next [-]

>My last chance is with Scaleway.

I have been using for sw for object storage for a while. I haven't had a a issue with them with object storage.

only problem I had was with a another product called cockpit(they ship metrics about object storage there), which they bundled with object storage product, which cannot be disabled.

This month I had a 12 euro surcharge, because they enabled something in cockpit by default a while ago and suddenly start to charging for it.

champtar 3 days ago | parent | prev | next [-]

There is also OVH (not affiliated, just happily using their VPS), but I would consider switching to 2 providers, as any provider can have data loss or just lock your account at anytime for any reasons. 2 providers with free egress so you can easily replicate data between them.

WhyNotHugo 3 days ago | parent [-]

The classic rule is 3-2-1:

- Three copies

- Two types of media

- One off-site or offline

12907835202 3 days ago | parent | prev | next [-]

I guess you may have alot of files, but to me object storage is so cheap I keep copies on Aws S3, wasabi, r2 and a 16 TB HDD on my hetzner server.

Admittedly 4 might be too many. But at some point I switched to r2 for the free public egress and deleting one of Aws or wasabi has never been a priority and I don't want to do it without putting in the time to quadruple check I'm not deleting anything important.

But at the very least id have 3. I'd hate to discover that my S3 was blown up in a war and then copying everything my HDD was the last straw that pushed an aging drive over the edge.

pier25 3 days ago | parent | prev [-]

Bunny's CDN is great. The issue in the post is about their file storage service not the CDN.

For my storage needs in the EU I'm using Upcloud's object storage. Very happy with them. Then a Bunny cdn zone if I need to share the files publicly.