| ▲ | xyzzy_plugh 2 hours ago | |
Anecdotally I helped a client entirely eliminate their chargeback rate by creating a new subsidiary named directly after their product, so that the billing line item was obviously the product. They also saw a slight increase in inbound sales, which surprised me. | ||
| ▲ | ValentineC 2 hours ago | parent | next [-] | |
Were you dealing with some other payment processor or bank that didn't allow custom statement descriptors? Stripe and PayPal let me write whatever I want there. | ||
| ▲ | stavros 2 hours ago | parent | prev [-] | |
That's a great idea, but it's only helpful above a certain sales volume, which I don't really have. It's just disappointing when the charge back happens, but the economics of the business don't really warrant doing anything about it. | ||