Look, a piece of valid advice, and let me prefix this with I’ve been in business a long time and I run a big company.

If you want to get anywhere, it’s only going to happen by making deals with others.

For this, you need to be kind and caring. You need to negotiate with people and make everyone feel good, like they’re getting a good deal, not your response: “bitch come suck my dick” which by the way is sexual harassment.

You had one opportunity to remove the account of the guy who complained and issue an apology, and you failed. If you had just done this, your site would still be up and viral.

At any point in your negotiations with the Dean you could have offered to work with him to incorporate his feedback and reinforced how the platform was going viral and that it was going to be good for publicity because of its parallels to Facebook. You needed to identify his core concern (perhaps control) and resolve it mutually (make him an admin account or something). That’s what being a leader is about, not being an egotistic maniac.

> You had one opportunity to remove the account of the guy who complained and issue an apology

Yup. Giving users the ability to hide content on their own pages would have been a good start. (Or at least flagging it for manual review.)

That said, there are always idiots you have to ignore. Learning how to balance responsiveness is a real life skill. (As is not giving in to base instincts by insulting those potential idiots.)