They are so paranoid against scraping or someone building automations on top of their app they don't want you to have, that they are willing to make their actual application borderline unusable for the power users who would actually be willing to pay for their first party upsells and features.

It's infuriating. I have literally tried all of their paid products in various forms (they are expensive but the value is clearly there if you're a business). If only they invested as much in making them actually good as they did in preventing you from using extensions or other tools to implement the features they can't or won't, I'm sure they'd get a lot more business.