Because his honest and accurate diagnosis for why mega tech corps treat people inhumanely is the first step towards stopping it. In my opinion of course.

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skeeter2020 8 hours ago | parent | next [-]

1. they're wrong in their basic understanding; this is not a free product

2. the response is glib and lacks any empathy

3. there's no suggestions of possible action or resolution path

4. it is all opinion and low value / low effort

So even if it's an "honest and accurate diagnosis" that you agree with, it's not helpful, valuable or even comforting. We can do better.

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walterbell 8 hours ago | parent | prev [-]

What's a good alternative to Google Workspace for SMB customers?

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EvanAnderson 7 hours ago | parent | next [-]

Microsoft 365 is a reasonable alternative. It's easy to buy and even tiny Customers can get a degree of real human (read: tier 1 is unhelpful contractors that you have to fight thru) support.

It's still repugnant to me, as compared to self-hosting, but I would never self-host for a greenfield SMB Customer today. The economics don't make sense and the talent pool of knowledgeable and reasonable sysadmins is dwindling by the day. (I wouldn't want to make a Customer so beholden to me if they were willing to pay for it.)

I miss being able to spin-up an on-prem email server on a box with reasonable hardware redundancy, some external USB disks to rotate for off-site backup, a UPS, a couple consumer-grade "business class" Internet connections, and a contracted "backup MX" to catch email in the event of an outage. It was a good enough for a lot of small SMBs who had a physical office, and was cheap.

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Lihh27 6 hours ago | parent [-]

The economics make perfect sense once "30 days of a suspended business email with no timely recourse" shows up as a line item. That USB disk and a UPS is looking pretty cheap right about now.

	▲	EvanAnderson 4 hours ago \| parent [-]
		OP really should be moving the MX somewhere else and going into disaster contingency mode. It sucks, but there's a level of survival there they should be willing to accept, at least temporarily.

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samlinnfer 7 hours ago | parent | prev [-]

Office365?