Then fix the court system? Create more courts, hire more judges/clerks... I mean, I know it isn't "as simple" as that, but that's the proper solution instead of creating a half-legal half-favoritist system where a company can force you into arbitration where, more often than not, the arbitrator is paid by the company, and therefore rules in it's favor.

Or reduce the demand on the legal system? Just adding more expense to an outright broken thing isn't an actual fix. It's a half-measure patch at best. And no, I don't mean create a workaround like arbitration.

Why do court cases take so long and suck up so many resources? Start with that. Perhaps reduce the amount of legislation/laws/etc. on the books, and write laws that limit the litigious society we find ourselves living in.

That is of course easier said than done, but we've chosen this path and can choose to unwind it if we have enough desire to.