I work on a product that is so loved and hated at the same time. With some people it’s almost set off its own subculture, and they will roll with nostalgia if they ever used it.

On the other hand some other people will claim it’s the hallmark of enshittification, overchurned with features and a sinking mess.

I agree with both. It’s a strange situation and very difficult to move the needle towards more love at this point