> So you worked at AWS as an SA and never tried to sale its own internal consulting services?

Not sure I understand the value proposition here, but then again Amazon is known for having redundant teams every now and again.

SAs are not allowed to give the customer code or actually do anything. When a customer signs a contract (SOW) with ProServe, they are billable consultants who actually do implementations. Even they can’t touch production workloads and basically do everything in non production environments and teach the customer hope to do the work and move it into production