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weli 4 hours ago

I always thought the law should be really simple. It should take an average person (independent from the case and a large enough sample) about the same time to pay for something than to refund/return/cancel it. That's it.

I gladly am in Germany and companies are more scared of implementing dark patterns here for canceling products. When I was in the US I dreaded cancelling services because I knew they would make me jump around several hoops and even sometimes require contacting customer support.

martin_a 3 hours ago | parent | next [-]

Hah! Try exiting the church in Germany then. ;-)

But besides that it's really okay.

sunaookami 3 hours ago | parent | next [-]

Had to pay 35€ to exit and had to make an appointment before 12pm...

martin_a 37 minutes ago | parent [-]

See! 12 o'clock! MADNESS!

MForster 3 hours ago | parent | prev [-]

Or the GEZ... :-)

chrisjj 3 hours ago | parent | prev | next [-]

> I always thought the law should be really simple. It should take an average person (independent from the case and a large enough sample) about the same time to pay for something than to refund/return/cancel it. That's it.

Can't be too hard. It's already there for email subs - US CAN-SPAM Act and UK PECR.

biofox 3 hours ago | parent | prev [-]

Good luck finding out how to contact customer support. The darkest dark pattern of them all.