| ▲ | weli 4 hours ago | ||||||||||||||||||||||
I always thought the law should be really simple. It should take an average person (independent from the case and a large enough sample) about the same time to pay for something than to refund/return/cancel it. That's it. I gladly am in Germany and companies are more scared of implementing dark patterns here for canceling products. When I was in the US I dreaded cancelling services because I knew they would make me jump around several hoops and even sometimes require contacting customer support. | |||||||||||||||||||||||
| ▲ | martin_a 3 hours ago | parent | next [-] | ||||||||||||||||||||||
Hah! Try exiting the church in Germany then. ;-) But besides that it's really okay. | |||||||||||||||||||||||
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| ▲ | chrisjj 3 hours ago | parent | prev | next [-] | ||||||||||||||||||||||
> I always thought the law should be really simple. It should take an average person (independent from the case and a large enough sample) about the same time to pay for something than to refund/return/cancel it. That's it. Can't be too hard. It's already there for email subs - US CAN-SPAM Act and UK PECR. | |||||||||||||||||||||||
| ▲ | biofox 3 hours ago | parent | prev [-] | ||||||||||||||||||||||
Good luck finding out how to contact customer support. The darkest dark pattern of them all. | |||||||||||||||||||||||