This so much.

The number of times I’ve had to defend someone else’s customers let alone my own is exhausting.

And that dynamic is only allowed within close circles.

I’ve found once “the decision” is made, the bigger the subsequent meeting, protests are often swept under the rug.

On most occasions the worst part is that folks intentionally withhold information to get their way. And thats real hard to compete against without making an ass out of yourself, or losing the trust of others.

This is why core principals matter so much.