I'd ask them what tools they do use, but I doubt they'll see my comment; I'll see if I can mail it to them.

(Why wouldn't I see your comment?)

I just don't use the web much anymore because the experience has degraded so much over the past several years and it has become decreasingly useful at work as well. I do sometimes need to search for a document and find Kagi pretty good for that, but the old way of using a search engine to kind of explore and discover stuff just isn't viable anymore, unfortunately.

I administer software for a living so I read a lot of documentation of that software but it comes with the software so I don't ever really need to search for it; I also read and participate in some forums and us the relevant IRC channels.