Their reply doesn't make much sense, they're supposedly soc2 compliant. How are they compliant but letting a single engineer push out a change like that?

I'm sure Claude didn't literally ship the feature itself with no oversight, but I also find it hard to believe that their approach to adopting AI didn't factor in at all. Even just like, the mental overhead of moving faster and adopting AI code with less stringent review leading to an increase in codebase complexity could cause it. Couple that with an AI hallucinating an answer to the engineer who shipped this change, I'm not sure why people are so quick to discount this as a potential source of the issue. Surely none of us want our infra to become less secure and reliable, and so part of preventing that from happening is being honest about the challenges of integrating AI into our development processes.