>would you prefer to scream into the void and not get any response at all?

At this point, yes. What has false platitudes done except cause more in-fighting?

>an open line of communication with the responsible people

And here's how the in-fighting begins. I'm not falling for the "they responded on social media. They're just like us!" anymore.

I don't want words, I want actions. Tired of playing whack a mole.

>you would rather not hear anything, or get word-salad legalese that doesnt mean anything?

Hearing nothing doesn't waste my time.

>Hearing nothing doesn't waste my time.

if not wasting time is your goal, several layers deep into the comments of a hackernews post is probably not the correct place to be.