Microsoft's products do not occasionally fail, they're constantly going out of their way to block users from doing basic tasks through ads and dark patterns. It makes some KPI go up so some asshat product manager can get a promotion, and they never lose users because 99% of their users are hostages.

I'm not saying they are great. I am pointing out the difference between absolute and relative performance.

You can have a shitty product as long as you are better than the next guy.

My fortune 50 company is migrating to microsoft because they dont like their current tools