> But again - the hard part is not cloning the product, it's stealing your customers. People don't seem to be focused on the hard parts.

Big companies seem to be bad at innovating but really, really good at enterprise sales.

I don’t know if that’s necessarily true. I do think that a big part of enterprise sales involves building a comprehensive solution that works well within the customer’s ecosystem. Start-ups usually tend to build point products, which have value, but are still missing functionality (even if that functionality is not scintillating) that customers really desire to easily deploy and maintain solutions. Also, customers do care about things like stability of their vendors and the level of available support.