  Code Intelligence. Linear can understand, answer questions about, and debug your codebase.

  Code Diffs. Review code within a fast, modern interface built for both humans and agents to iterate together.

  Linear Coding Agent. Linear writes code and automatically fixes bugs. Powered by frontier models, enhanced with native Linear context and tools

So another wrapper around Claude/OpenAI but with issue tracking integrated.

  Agents are not mind readers. They become useful through context. Customer feedback, internal ideas, strategic direction, decisions, and code all need to be captured in a system that humans and agents can work from together.

Customer feedback can come from anywhere, phone calls, website forms, sales people, customer meetings, online discussions, Twitter, etc. How do you capture all of that in Linear? Doesn't make sense.

Internal ideas and strategic direction are usually discussed on Slack/Teams/meetings. Not on Linear.

Decisions can indeed be tracked on Linear, as an issue.

I think a true AI agent would simply sidestep tools like Linear. Tools like Linear won't be needed.

I think a true AI agent will simply be another employee. It gets added to Slack channels. It joins Zoom meetings. It gets access to company files. It gets access to feedback forms. It scours the internet for feedback on the company.

▲ cristinacordova 4 days ago | parent | next [-]

We're well aware that feedback comes from anywhere. The Linear agent also exists in other tools (Slack, Gong, Intercom, Zendesk, etc.) and we'll continue to add more channels to support collecting and managing feedback where it's coming from.

https://linear.app/changelog/2025-10-23-linear-agent-for-sla... https://linear.app/changelog/2025-12-11-linear-agent-for-int...

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aurareturn 3 days ago | parent | next [-]

That's the thing. You can't possibly track all the places where customer feedback come from. So you'll end up needing a human to curate feedback.

The only chance is some sort of universal AI agent as an employee that can use a computer like a human. I doubt it's linear that builds that.

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tablet 4 days ago | parent | prev [-]

Why not use Claude Cowork? It already can connect to any tool via MCP and do all these things (and Claude Code to, well, code tasks)

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cristinacordova 4 days ago | parent | next [-]

Claude Cowork is great when you want to collaborate with AI and third-party tools via MCP, but it's not a multi-user collaboration tool built for organizations. Our customers need to collaborate on software products and AI is only one part of the equation. Our customers need a system of record (long-term history, priority, and cross-team visibility of a project) and contextual collaboration (e.g. a customer success team member reporting a feature request or bug, a person on the product team deciding it's worth building/fixing). Claude Code is excellent for individual developer velocity (we use it a ton), but Linear’s agent is integrated into the workflow where the planning actually happens and is multi-player by design.

	▲	bdangubic 4 days ago \| parent [-]
		> but Linear’s agent is integrated into the workflow where the planning actually happens and is multi-player by design. I wish you succeed and become multi-trillion dollar company but this is dying a slow death. I work on multiple projects as a contractor and number of things these days that are "multiple-player" are slowly approaching a zero...

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darkteflon 4 days ago | parent | prev [-]

Heard in every Fortune 500 board room right now

▲ SilverElfin 3 days ago | parent | prev [-]

> Linear is the shared product system that turns context into execution.

I agree it’s weird, but this is a pattern many companies are applying. They’re desperate to look like an AI company and to centralize themselves as the place where everything happens. It helps with investors and some customers.

But yes I think having agents in these products is weird - and most people would rather access the basic features / data via their own agent of choice, outside these products.