Big yes. Enterprises need support and a relationship with their supplier where their needs can change product direction.

Jamf will do that. Apple will not.

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drcongo 6 hours ago | parent [-]

Dunno if you've ever had a business relationship with Apple but they're really good on that front. Proactive and helpful, along with always trying to sell you stuff, but proactive and helpful nonetheless.

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bigyabai 6 hours ago | parent [-]

A B2C relationship and a B2B relationship are not the same thing. Apple does well with the B2C pipeline, but they will only surpass Jamf in the B2B department if they play dirty.

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drcongo 6 hours ago | parent [-]

By business relationship I meant B2B. They're excellent.

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awakeasleep 5 hours ago | parent | next [-]

I have managed multiple relationships with Apple business and the only thing I can think you could possibly be talking about is having a local store reserve devices for you to buy.

As far as identifying a bug in the software and getting it fixed, or requesting a feature, you run into a brick wall. Taking that feedback from customers is not the Apple way. This is why there is a market for third party MDM companies in the first place.

	▲	drcongo 3 hours ago \| parent [-]
		I've decided you're probably right, I retract my earlier comments.

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bigyabai 3 hours ago | parent | prev [-]

Relative to what? The top comment in this thread is a 3-person chain explaining how their B2B accounts were locked with no communication or recourse.