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monegator 6 hours ago

Will we be able to change our company details? A couple of years ago we changed the business name, so let's change it in the account for billing and such.

Not possible.

Ok, let's ask support what to do: the only thing we can do is create a new account, get the approval, etc. and then ask for a migration that may or may not be approved and may or may not end succesfully.

In the end we keep receiving the bills in the old name, then change it manually or append a note.

Marsymars 6 hours ago | parent | next [-]

A bit like the awful workflow around developer agreements in App Store Connect. Every few months our CI breaks because Apple has updated one agreement or another and someone has to go pester the executive who's marked as the account owner and has legal authority to sign new agreements to unbreak our CI.

It's also impossible to delegate this authority to anyone other than the account owner, and there's no concept of shared or service accounts, so nobody other than the account owner, with access to their 2FA method is able to do this.

Heaven forbid if the account owner was ever to put their 2FA method as a personal device / phone and then leave the company.

monegator 4 hours ago | parent [-]

All of these, too. Then for some goddamn reason i no longer can just input the username and password: for one of the developer accounts it has decided that i also have to decide wether i want to authenticate with an apple device, or by password. So it's another couple of clicks i can't get rid of

embedding-shape 6 hours ago | parent | prev | next [-]

I guess ultimately it's easier and works better than when you move country and would like to update the country for PSN (PlayStation Network). Sony's advice? Close the old account and open a new one with the correct country, then buy the same stuff again.

iknowstuff 6 hours ago | parent [-]

Haha ah of course. It’s not like you ever actually owned them in the first place.

moduspol 5 hours ago | parent | prev [-]

I'm called by a name that is not the same as my legal name. I somehow got an Apple Developer account during the first few years of it with my preferred name, but it had my parents' house as the mailing address.

I was essentially told that I could update the mailing address but going through the steps for that process would result in the name on my account being changed to the legal name. And so today, it still has my parents' mailing address. Thankfully they haven't moved.

technothrasher 4 hours ago | parent [-]

I've still got a phantom child on my Apple account because when I tried to create a child's account many years ago for my son it somehow messed up and used the current year instead of his birth year. Support said too bad, no possible way to fix that. So I had to create another account for my real son, and while he grew up and moved out, my phantom son still lives with us for another nine years until it is old enough that I can delete it.

moduspol 3 hours ago | parent [-]

I hope he at least gets his own cake on his birthday.