Microsoft has indeed lost their way with Microsoft, but not in the sense that they became evil ghouls. They've always been evil ghouls. No, what's happened is that Windows became a minor part of Microsoft's profits. The whole company is not focused on Windows the way Apple is with the iPhone.

The higher ups no longer care about Windows as a product itself. They only care about Windows as a storefront to their other efforts (OneDrive, Office, Copilot, etc.)