I tried getting some work quotes not long ago and was surprised by how many local shops still don't have: (1) website that takes info and emails/calls back, (2) voicemail, or (3) having one or both of those and didn't call back all week. I suspected they had all the business they can handle. I did get a call back later in the week from one that said as much.

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mystifyingpoi 2 hours ago | parent [-]

Why would a car repair shop need a website for? All I care about is the phone number, with the hope that someone will pick it up. IDK about the world, but in Poland every single mechanic I know has no downtime at all. The better ones have queues measured in weeks or months for simple repairs. They don't care about extra business, the business will find them anyway.

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ozim an hour ago | parent | next [-]

You can use web form to streamline the reservations or fill in drop outs.

It is not always about getting more customers.

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willwashburn 2 hours ago | parent | prev [-]

Why don't the mechanics increase their price?

	▲	ozim 33 minutes ago \| parent \| next [-]
		They do. I paid quite a lot for hauling and fixing alternator. Same with basic house maintenance prices are through the roof.
	▲	conductr an hour ago \| parent \| prev [-]
		That generates more supply (mechanics) not less demand (volume of broken cars). Sometimes having excess demand is ideal to keep the market balanced in your favor.