Phone is a better UX for many people, like my aging parents.

Phone is also faster.

Spoken word is still the most information dense way for humans to communicate abstract ideas in real time.

Uhhhh

Reading > Listening

Speaking > Typing

If you want raw performance on both sides, It is better to dictate an email that gets read later.

	▲	slfnflctd 3 hours ago \| parent [-]
		You make a great and valid point. But I did say "real time".