I just assume a lot of product managers have never used their products anymore, and it shows across the industry.

Have you ever tried to play Xbox live after not being signed in for a long time?

Have you ever tried to use smart search terms in the Amazon search box?

Have you ever tried to use these tv channel apps on a Roku?

Do Fridgeaire reps own their own appliances?

I’m just convinced people don’t use their own products where the people that use them and care are so few and far in between things are only getting enshrined.