> at some point why doesn’t the CTO / CEO / etc. say “I’m going to go have conversations with the workers to get their perspective?”

Why would you when all of the reports you're getting from your managers are 5/5 stars and "everything's great". Once an organization gets large enough, the information that reaches C-suite has been filtered through so many layers that it barely resembles reality anymore, even when you remove malice from the equation.

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sgarland 6 hours ago | parent [-]

Because if you’re in charge of an org, you should occasionally validate what you’re being told? Is this an uncommon belief or something?

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anal_reactor 6 hours ago | parent | next [-]

Surprisingly, it is. If you find a problem then the value of your shares drops.

	▲	sdeframond 2 hours ago \| parent [-]
		Still, better than letting the problem find you.

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Quarrelsome 6 hours ago | parent | prev [-]

its extremely hard if you're being lied to when your org is so vast that trusting delegated responsible individuals is the realistic way of managing it. Also its probably not going to factor into your bonus.