It's not based in "guesswork and fear". It is a first-person account of someone that used their service. A user review, if you will.

There's this thing - when you offer a service to the public, the users of your service, can, will, and should review your service.

So, yes, I am free to "trash talk" a service that was, frankly, terrible at its job in providing domain name resolution. That works as any other user review, a data point so other users may switch away from a bad provider to a better one.

I imagine if someone goes to a restaurant and they their hot dish is served cold, if your response to the user review is a silly request for proof that the food was indeed served cold, and whining that their review is "trash talking based on fear and guesswork".

If you said that they served you cold food because the US government made them do it, yea, I’d think you were nuts.