The funny thing is there's plenty of things I think to myself, it would be nice if AI could do this, but instead it's all top-down "this is what we think you should need"

No, I don't need you to summarize a two sentence email. How about I move emails to folders and you start to learn the patterns? Or which alert emails I want to ignore? Or who asked me something last week and I forgot to respond? Or which emails I should look at first after a vacation? Etc.