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| ▲ | throwaway2037 21 hours ago | parent | next [-] |
| > over the past decade
You must be young. Do you not think there were similarly acronym infested tech speak in the 1980s, 1990s, 2000s, 2010s? All of those decades also had plenty of certification testing. |
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| ▲ | batch12 2 days ago | parent | prev | next [-] |
| This one is a call center metric. Similar to after call work or first call resolution. This one, I believe, is average handle time. |
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| ▲ | bobbob1921 2 days ago | parent | prev | next [-] |
| This comment is so spot on, it’s also big in military circles, especially over past 15 years. It can even be said that frequent (over) use of acronyms is based in insecurity |
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| ▲ | m463 2 days ago | parent | prev | next [-] |
| Musk's Acronyms Seriously Suck memo: https://gist.github.com/klaaspieter/12cd68f54bb71a3940eae5cd... |
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| ▲ | midtake a day ago | parent | prev | next [-] |
| If you're not part of their industry, just look up the acronyms instead of getting mad. "Audience" is laughable, they are not posting solely for your entertainment. And my guess is "average hold time." If you use your brain, you can figure most of them out, unless they are adversarially confusing acronyms. |
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| ▲ | wat10000 2 days ago | parent | prev [-] |
| That highly prestigious in-group of call-center workers.... It's just jargon. Sometimes people forget that their jargon isn't universal. |
