I changed my Amazon sign in a few weeks back, no real issue. I just popped over to Audible and there seems to be a pretty straight forward flow to changing your email, although I didn’t actually try it out. What issue did you have? Was it awhile back? Not trying to be contentious but curious / you may have some luck now if you struggled with it in the past. It’s certainly not trivial to just abandon one email for another, especially if you have been using the same for two decades.

I had 2 accounts. A legacy Audible account and my main Amazon account. The Audible account was created before Amazon bought them, and I think after the acquisition I just started using my Amazon account.

My main Amazon account has all the Audible stuff I actually care about, as well as copies of the stuff on my legacy account, so I wouldn’t lose anything that mattered if they deleted it.

My goal was to delete the legacy account and all my personal data related to it (which I believe is required by law in some places).

I ended up on the phone with support and talked to them for quite a while. They said there was nothing that could be done. This was probably a year ago, Best I could do I guess is delete as much as I can, if they allow it, change the email to a 10 minute email, and then let it go. This is what I had to do for Papa John’s last week and a couple other places, but I’d rather my account actually be deleted so I don’t have to worry about a future data breach on an account I would no longer be able to get into. I don’t know how their database is setup, if I change something I can see, is it actually gone or does the DB keep a history? There are a lot of unknowns that make me uncomfortable with just abandoning an account.

With Sony it was worse. At least Amazon talked to me. Similar situation with 2 accounts. Their website said to call to have your account deleted. I called, waited on hold for 40 minutes, then was told they couldn’t do it. They hung up on me while I was trying to tell them their website said to call the number.

This past weekend I migrated out of 1Password, which I had been using for 18 years. That was a fairly big job. The export/import did OK, but I still had to go one-by-one through 600+ entires to sure things up and fix little things. The main job is done, but I have a little more I’d like to do. The email job is bigger and has lots of other people involved, which is where the real challenge is, as they’re all different.