>out of frustration with the direction society is going.

i am 100% with you.

>My wife and I have been helping her elderly aunt deal with a bank recently. I was shocked at the assumption her aunt would be able to receive SMS, use a smartphone with a camera to do "identity verification", etc. This lady has a flip phone, a land line, and no personal computer. Sure-- she could meet with someone at a branch to help her. Their first available meeting was a month away.

i have been there too, and it drives me mental.

i would love to work on realistic ways of addressing it, because it is a real issue. i am not denying that at all. my whole point, in my original comment, was that a plan of "un-internet the world" is, in my opinion, a complete waste of time and energy to seriously work on. the internet is here -- okay, lets figure it out from there. the genie isnt going back into the bottle. so lets spend our energy on ideas that acknowledge that fact, instead of trying to shove the genie back in.