Consumers, mostly those who buy EVs from the likes of Tesla, Rivian, and BYD, have grown accustomed to the frequent updates, slick infotainment software, and advanced driver-assistance systems. Honda has yet to make significant progress in any of those domains.

"Grown accustomed to" is a funny way of saying "begrudgingly put up with because the alternative is buying a new car, but really they would rather not have to deal with that crap at all."