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readitalready 7 hours ago

This discounts the value of user experience, which people will pay a premium for.

A good design is valuable, and this applies to business processes as well.

How would you design the user experience of constructing a submarine?

Good design IS technological superiority.

zdragnar 6 hours ago | parent | next [-]

> This discounts the value of user experience, which people will pay a premium for.

The people making purchasing decisions at this level aren't the ones using it and don't care one whit about UX.

That isn't to say that it isn't valuable, but it's basically a non-factor. The technology itself is a non-factor. Everything is about connections, buzz words and pretty slide decks.

readitalready 6 hours ago | parent [-]

They literally do, since the people making purchasing decisions are usually the ones that ranked up through a system they used and know the intricacies of, including all the pain points.

Randos don't become general managers.

krupan 2 hours ago | parent [-]

People who actually care about the day to day pain points of jira also do not become general managers

rsynnott 4 hours ago | parent | prev [-]

> This discounts the value of user experience, which people will pay a premium for.

Have you ever used jira? They are very much not selling that thing on the basis of UX.