> realities of many corporate environments
Stop making excuses and start taking ownership and responsibility of your craft.
I work in huge government departments, large financial orgs, and other "enterprise" places that are the poster child for the "realities of corporate environments".
Automatically saying "yes" to everything makes you a useless meat robot.
If you do everything that the customer asks, without push back, negotiation, or at least a deeper understanding, then you will produce broken garbage.
I see this all the time: "The customer asked for X, so I pressed the button!" is the cry of the incompetent junior tech that will never be promoted.
Nobody wants a uselessly slow website. Nobody wants to piss of their customers. Nobody wants angry rants about their online presence to make headline news.
What the customer wanted was multi media content. That's fine. The technical specifics of how that is presented is up to the engineering team to decide. You're not advisors! You own the technical decision making, so act like it.
If you make the decision to shove nearly a gigabyte down the wire to show the landing page, then that's on you. The manager asking for "video clips" or whatever as the feature probably doesn't even know the difference between megabyte and gigabyte! They shouldn't have to in the same way that I shouldn't have to know about my state's electrical wiring standards if I get a sparky out to add a porch light. If my house burns down, that's the electrician's fault, not mine as the customer!
Similarly, if someone asks for lights inside their pool, an electrician that strings ordinary mains cabling through the water should be jailed for criminal negligence. Obviously, only special low-voltage lighting can be used in water, especially near people. Duh.
Act like an electrician, not like a bored shopkeer who's memorised the line "the customer is always right" without realising that the full quote ends in "... in matters of taste."
