Wow, that’s really a never again experience. Regardless of whether you got your money back or not, your anecdote makes clear that the movie theater business is on autopilot with extraction set to high. Last time for me the pre movie high volume advertising shower totally put me off from ever set foot in a movie theater again. The volume was so cranked up that it was distorting the sound so badly it was all unintelligible. There was nobody in charge to turn that down and it went on like that for 10 minutes. That was to me a never again experience.