Yes and no.

In the most simple sense - Yes, it is the content that matters.

In the more practical sense - cognitive and emotional resources are limited and our brains are not content agnostic.

We have different behaviors, expectations and capacities for talking to machines and talking to humans.

For example, if I am engaging with a human I can expect to potentially change their minds.

For a machine? Why bother even responding. It’s of no utility to me to respond.

Furthermore, all human communication comes with a human emotional context. There are vast amounts of information implied through tone, through what we choose not to say. Sometimes people say things in one emotional state that is not what they would say on another occasion.

To move the conversation forward, addressing the emotional payload behind the words used, matters more than the words used themselves.

There are a myriad reasons why humans are practically poorer for these tools.