> It is an AI error

The software identified the person as Angela Lipps. According to the court documents, the Fargo detective working the case then looked at Lipps' social media accounts and Tennessee driver's license photo.

In his charging document, the detective wrote that Lipps appeared to be the suspect based on facial features, body type and hairstyle and color.

The software worked exactly as intended. It's a filtering tool that sifts through data for common patterns to provide leads, not matches. It raises a flag on persons of interest. You can be a "match" anywhere between 0 and 100% and only relative to some specific input (like that picture taken from the top of the woman at the teller). In that sens mismatches are within acceptable parameters and have been known to happen.

A "match" is a pronouncement ultimately made by the humans that uses the tool, after they've checked out the leads. Someone slept at the wheel here.