I 100%, sincerely agree that "nothing at all" is really a great option compared to Jira. I actually hired a whole person onto my project to make them responsible for ticket tracking, telling them they could use whatever they wanted so long as I never had to look at Jira again. They used Jira for a while because it's what other people were pressuring them to use, but ultimately they started using MS Planner. MS Planner! I mean, Planner is garbage too, but at least it's not Jira.