That's reinforcing the author's point: the classic game already existed, users just wanted the same game with some maintenance updates - not a new game with new features.

In this case it was the producers (not the users) that were wrong in wanting to throw away something that already worked.

I believe his point isn't exactly about users not knowing what they want, but instead the tension between evolutionary design vs. "keep piling features".

>users just wanted the same game with some maintenance updates - not a new game with new features.

this is similar to the comment by treetalker, so i dont want to just copy/paste my reply to them, but focus on "add" vs. "remove" is sort of beside the point(s) i was trying to make.