By the way, I imagine you know this, but the product split is not obvious, even to my 20-something kids that are Plus subscribers - I saw one of them chatting with the instant model recently and I was like "No!! Never do that!!" and they did not understand they were getting the (I'm sorry to say) much less capable model.

I think it's confusing enough it's a brand harm. I offer no solutions, unfortunately. I guess you could do a little posthoc analysis for plus subscribers on up and determine if they'd benefit from default Thinking mode; that could be done relatively cheaply at low utilization times. But maybe you need this to keep utilization where it's at -- either way, I think it ends up meaning my kids prefer Claude. Which is fine; they wouldn't prefer Haiku if it was the default, but they don't get Haiku, they get Sonnet or Opus.

I agree -- we're on the ChatGPT Enterprise plan at work and every time someone complains about it screwing up a task it turns out they were using the instant model. There needs to be a way to disable it at the bare minimum.