Journalists and bloggers usually write about others’ mess ups and apologies, dissecting which apologies are authentic and which apologies are non-apologies.

In this incident, Aurich Lawson of Ars Technica deleted the original article (which had LLM hallucinated quotes) instead of updating it with the error. He then published a vague non-apology, just like large companies and politicians usually do. And now we learn that this reporter was fired and yet Ars Technica doesn’t publish a snippet of an article about it.

There’s something to be said about the value of owning up to issues and being forthright with actions and consequences. In this age of indignation and fear of being perceived as weak or vulnerable due to honesty, I would’ve thought that Ars would be or could’ve been a beacon for how things should be talked about.

It’s sad to see Ars Technica at this level.

"I inadvertently ended up with a paraphrased version of Shambaugh’s words rather than his actual words,” Edwards continued. He emphasized that the “text of the article was human-written by us, and this incident was isolated and is not representative of Ars‘ editorial standards."

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A reporter whose bailiwick is AI should have known that he needed to check any quotes an LLM spat out. The editorial staff should have been checking too, and this absolutely is representative of their standards if they weren't.

It would probably be worth checking to see if any other articles or employees have similarly disappeared.

Is it normal/expected for a news organization to publish that they fired someone? I’m inclined to take the ‘don’t comment on personnel matters’ at face value.

They did report on the article quote sourcing debacle at the time - perhaps not as quickly as some would’ve liked, but within a couple of days.

They’re at this level because the editors have always had low standers.

I don’t know about you guys, but I feel like 50% of Ars headlines are completely misleading.

They’ve had this problem for years. They will publish anything that gets them clicks. They do not care if a writer makes things up. They do not care if their headlines are misleading - in fact, that’s the point. They clearly got into the job in order to influence and manipulate people.

They’re bad people, with terrible motivations, and unchecked power. They only walk back when something really really bad happens.

Never trust an Ars headline.

Ars never commented about firing staff before, and it happened on several occasions. You get the occasional article when someone joins, never when someone leaves. They should have published another article after all this, but I would not expect them to comment about staff.

It seemed to me like very hasty self defense, there's a lot of AI slop hate and Ars can't risk becoming known as slop when their readers are probably prone to be aware of the issue.

I don't think Ars thought they had a choice but to cut off the journalist who made the mistake, especially when it was regarding a very touchy subject. I don't think they had a choice, it's impossible for us readers to know if this was a single lapse of judgement or a bad habit. Regardless, the communication should have been better.

Where I work in healthcare honestly and owning up is encouraged and unless there is major negligence not often punished. They just want to try learn why the mistake happened and look for ways to prevent it going forward. My buddy said for his company if an accident happens WorkSafe is not out to punish as long as they are very forward and honest. Again they want to learn how to avoid it happening again. Punishment only scares others to try hide mistakes.

I think they missed a big opportunity to instead of firing the guy sit him down and stress how not okay this was and that it harms the credibility and he needs to understand that and make a proper apology. They could make him do some education like ethical reporting responsibilities or whatever.

Then like you say not just hide the article but point out the mistakes and corrections. Describe the mistake and how credible reporting is their priority and the author will be given further education to avoid this happening again. They could also make new policies like going forward all articles that use AI for search results must attempt to find a source for that information. This would build trust not harm it in my opinion.

This has just happened - i'm giving Ars a bit more time to come out with a piece examining the situation. They're a pretty good operation, I think. but it they don't...

They're a random tech blog, the kind of website that is peak time waste slop, why would they have any standards? Even the new york times and the Washington post put up wrong things all the time without corrections. People need to realize journalists are just ad sellers, not some beacon of truth. They are there to sell ads, the same way a youtube video of a guy eating too much food in front of a camera is.

Journalism has devolved into content creation in the literal sense of the word, they are just there to put something inside the div with the id "content", to justify the ads around it.

you're participating in a social media site where something like 20% of the articles have become, "I told Claude Code to do something and write this article about it." So put your money where your mouth is, if you think it's sad, if this is more than concern trolling, hit Ctrl+W.

It's cuz Ars's roots are in being video game bloggers and graphics card reviewers, not legitimate journalists. They don't have a notion of professionalism or journalistic duty, only virality and juicy takes.