You realise that excuse is completely irrelevant? For the outages and the rest of the issues above and even when it goes down you still need to know what exactly is wrong.

Using 'software engineering benchmarks' and 'leaderboards' to mask for those issues in scenarios that require rapid response or urgency doesn't make any sense and even going with that, I would expect less outages but it is in fact the opposite, especially when what we are seeing is that one outage occurrs, another one appears right afterwards almost the next day.