To be fair, they are doing with a Samsung phone, and Samsung is the Apple of Android (Big marketing budget, mid quality if we are being generous).

Samsung as a company is a universal No Buy. The fact OP bought Samsung makes me raise an eyebrow.

Credit to Apple where credit is due. When I unboxed my first iphone, I was happy to give Apple all my personal information, birthday, emails, ssn.... It was bizarre, I'm usually apprehensive to give this stuff away, but Apple made it fun. Within a few days, I was disappointed by a lack of widgets, slow transitions between screens, and a buggy podcast app. But the damage was done, my company was out $600 and Apple had my contact info.

Samsung's UI and software behaviour may be shitty in general, but they're one of the few manufacturers reliably offering timely long-term security updates. When you go beyond Samsung, you quickly end up with brands promising "quarterly updates" or having months-long delays fixing CVEs.

Plus, when they do something novel, they do it quite well. Their flagship phones have great price/performance if you buy them a month or two after launch (often for three quarters of the launch price + free earbuds/smartwatch + cashback), their software suite is quite complete and generally well-localised, and they have support channels non-English support channels available.

I do wish they'd fix some of their terrible software design crimes and stop the endless race to the bottom shoving product placement into their apps, but it's hardly a no-buy to me.