> Before their papers, mathematicians had assumed that even though the number line might look like a continuous object, if you zoomed in far enough, you’d eventually find gaps.

I'll try to interpret this sentence.

We all have some mental imagery that comes to mind when we think about the number line. Before Cantor and Dedekind, this image was usually a series of infinitely many dots, arranged along a horizontal line. Each dot corresponds to some quantity like sqrt(2), pi, that arises from mathematical manipulation of equations or geometric figures. If we ever find a gap between two dots, we can think of a new dot to place between them (an easy way is to take their average). However, we will also be adding two new gaps. So this mental image also has infinitely many gaps.

Dedekind and Cantor figured out a way to fill all the gaps simultaneously instead of dot by dot. This method created a new sort of infinity that mathematicians were unfamiliar with, and it was vastly larger than the gappy sort of infinity they were used to picturing.

We've known since Zeno that all of our ways of visualizing infinity in finite terms are incomplete and provably incorrect, despite being unavoidable in human thinking. In other words, we knew the "gaps" reflected incomplete reasoning, not real emptiness between "consecutive" numbers. If Dedekind and Cantor only changed how we visualize infinity, I don't understand why it would cause a stir.

> This method created a new sort of infinity that mathematicians were unfamiliar with, and it was vastly larger

I understand that the construction of the reals paved the way for the later revolutionary (and possibly disturbing, for people with strongly held philosophical beliefs about infinity) discovery that one infinity could be larger than another. But in the narrative laid out by the article, that comes later, and to me it's clear (unless I misread it) that the part I quoted is about the construction of the reals, before they worked out ways to compare the cardinality of the reals to the cardinality of the integers and the rationals.

Extraordinary claims require extraordinary evidence. Can you cite any claims by mathematicians that there were "gaps"? It isn't even true for rational numbers that you can identify an unoccupied "gap".