> The digital death sentence of losing access to your email

I agree that the digital death sentence is really bad and doubly so seen that many are using single-sign on tied to their Google identity but...

> with a company that notoriously has no way for the average human to contact a human is not worth the risk

There's definitely phone support for paying Google Workspace users: don't tell me there's not, my wife got Google support on the phone more than once and they've been helpful.

And it's not a crazy expensive subscription either.

This remains a problem for the personal account though (arguably what "primary account" meant in GP)