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manmal 4 hours ago

Unless you're using an enterprise plan or pay per token, you're not hurting their business at all by cancelling. The consumer plans are heavily subsidised.

cube00 3 hours ago | parent | next [-]

Cancelling is the only language these companies understand.

Even Disney couldn't ignore the mass cancellations after dropping Kimmel and Disney+ bearly turns over a profit.

blueblisters 3 hours ago | parent | prev | next [-]

I think their consumer plans are gross margin positive but OpenAI has ~50M paying subscribers driving >$10B in revenue.

Realistically, you need at least ~1M subscribers to cancel to make this painful.

But I suspect this will get drowned out in the face of other news.

Hamuko 4 hours ago | parent | prev | next [-]

Does it matter? These AI companies need to be able to prove that users are willing to pay at all, even if they're not paying a profitable amount of money. If investors see that they're dumping money into something that's not selling, why continue to do so?

tjpnz 4 hours ago | parent | prev [-]

It will hurt in future funding rounds if their subscriber metric is stalling or going backwards, regardless of how many of those subscriptions are profitable.