| ▲ | htrp 6 hours ago |
| >we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving. but something has changed. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly. This is one way of making an all-in bet on AI. >we're not going to just disappear people from slack and email and pretend they were never here. communication channels will stay open through thursday evening (pacific) so everyone can say goodbye properly, and share whatever you wish. i'll also be hosting a live video session to thank everyone at 3:35pm pacific. i know doing it this way might feel awkward. i'd rather it feel awkward and human than efficient and cold. Well that's interesting, wonder if we'll actually get a proper accounting of which departments take which cuts. |
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| ▲ | mattbillenstein 6 hours ago | parent | next [-] |
| Even if the AI piece isn't really true - smaller flatter teams will move faster anyway. I always wonder having worked in a lot of startups with 10-50ppl, what on earth a business does with 10000. |
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| ▲ | michaelt 5 hours ago | parent | next [-] | | > I always wonder having worked in a lot of startups with 10-50ppl, what on earth a business does with 10000. If a small business needs to send a replacement widget to a customer in a foreign country, they label it "$0 value" (as it's a free replacement part) and mail it with a swipe of a corporate credit card. If a large business needs to do the same thing, the sender asks the mail room, giving them a budget code and delivery address; the mail room contacts the widget designer for a HTS code, size and weight; then contacts their shipping broker for a quote; then contacts the finance department to raise a purchase order; the finance department contacts the budget code owner for spend approval; then raises a purchase order; then forwards it to the sender who forwards it to the post room who forwards it to the shipping broker who arrange a collection. Later the shipping broker will send the post room an invoice against the purchase order, which they'll send on to finance, who'll query the sender who'll approve paying the invoice. > Even if the AI piece isn't really true - smaller flatter teams will move faster anyway. Quite possibly - but you have to remember to remove the bureaucracy, not just remove the people who operate the bureaucracy. If you try to do the large business process with the small business team, it'll be even slower. | |
| ▲ | iaaan 5 hours ago | parent | prev | next [-] | | Seconded. My experience has been that -- even while still complying with lots of overhead (e.g. government regulations and compliance) -- smaller teams of 1-3 devs move waaaaay faster than teams of 4-10. Could definitely speak to the overall codebase quality or some other factor, but yeah. | | |
| ▲ | IshKebab 5 hours ago | parent [-] | | I expect it's more that early in projects you move faster, and that normally involves fewer people. Once projects get bigger they need more devs and also move slower. Put a team of 1-3 devs on MS Word and see how fast they move... | | |
| ▲ | Imustaskforhelp 4 hours ago | parent [-] | | I found this an interesting question and did some research out of curiosity [Full credits to wikipedia]: https://en.wikipedia.org/wiki/Star_Division (The company behind what's gonna be essentially StarOffice/Later OpenOffice/Libreoffice given Libreoffice is a fork of OpenOffice) Star Division was a German software company best known for developing StarOffice, a proprietary office suite. The company was founded in 1985 by 16-year-old Marco Börries in Lüneburg, and initially operated as a small startup. Its first product was StarWriter, a word processor that later evolved into the StarOffice suite. Their number of employees by the late 1997/1990's from the wiki article suggests
170. They/StarOffice achieved over 25 million sales worldwide and held an estimated 25% share of the office suite market in Germany by the late 1990s There aren't many true MSword alternatives for what its worth but I found a gnome project which is interesting from alternativeto https://gitlab.gnome.org/World/AbiWord/-/project_members There seem to be 5 main members (I am not counting the Gitlab Admin and administrator) Interestingly, If I remember correctly, I saw Alexandar Franke in here, I have actually talked to alexandar franke a long time ago on matrix back when I used to use fractal. It was definitely a fun surprise to see him in this project as well. Aside from that, I think the problem with MS word to me feels like it tried to copy the features of previous word processors including quirks and now anything which wants to be MS word competitor is sometimes forced to copy these quirks as well which to me feels like the stressful cause for the reason why we don't see too many new approaches within this space (in my limited opinion) | | |
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| ▲ | liuliu 5 hours ago | parent | prev | next [-] | | Every business metrics needs people to safeguard. That's how you get the number of ppl. | |
| ▲ | gedy 5 hours ago | parent | prev | next [-] | | Sure but it'll still be a 6000+ team - I doubt nimbleness will occur now. | |
| ▲ | jcgrillo 5 hours ago | parent | prev | next [-] | | They're still a megacorp, roughly, with like 6k people remaining. That's a huge company. Huge companies need hierarchy to function, the "flat" thing is a really dumb idea. There's no way to make it analogous to that <50ppl team that executes well and moves fast. To do that you actually need to have a small company. | |
| ▲ | svnt 2 hours ago | parent | prev [-] | | First you take a 50 person org. Then (for scale) you hire highly motivated performers who, because they came up in big orgs, are used to using 50 people for three years to do a project six people can do in three to six months. Then you create incentives that make them compete for standing. And the standing also depends on their personal scope (ie headcount). |
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| ▲ | chilipepperhott 6 hours ago | parent | prev | next [-] |
| Their shareholder meeting is later today. Maybe we'll find out. |
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| ▲ | willio58 4 hours ago | parent | prev | next [-] |
| > i'd rather it feel awkward and human than efficient and cold. So deeply ironic considering he claims he’s doing this because AI can do the jobs these people did. These billionaires will learn one day that removing humans doesn’t stop at the bottom layer. It’ll continue to happen at layers above until their own position starts to be put into question. They’ll realize those people who are removed due to AI taking their jobs still need to put food on their tables. It’ll take time, but ultimately there are only so many ways that can go. The answer will be extreme taxation on the billionaires. |
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| ▲ | throwyawayyyy 2 hours ago | parent [-] | | I do genuinely wonder about the endgame here. Why would the objective winners of the _current_ system, our billionaire class, want to disrupt that system? Do they really believe that they will necessarily be winners in the new world too, are they that arrogant? |
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| ▲ | tootie 5 hours ago | parent | prev | next [-] |
| I question how much of this is really AI vs them just regrouping around their core products and shutting down a lot of ventures or tertiary projects. Either way, the messaging we're seeing is a real shift from the ZIRP ear. Tech companies used to use headcount as a metric of growth. They'd be hiring just to say they're hiring because it looks like growth. Now it's in vogue to boast about your AI adoption and how many fewer heads you need to operate. I think both are lot of blowing smoke, but now it's going to hurt a lot of people. |
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| ▲ | re-thc 6 hours ago | parent | prev [-] |
| > but something has changed i.e. we finally decided to audit head count from post covid-era. > paired with smaller and flatter teams i.e. management was axed |
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| ▲ | gusmally 5 hours ago | parent [-] | | you don't think LLM impacts on productivity were a factor at all? | | |
| ▲ | MeetingsBrowser 5 hours ago | parent | next [-] | | If LLMs really multiply productivity, why would you fire people and handicap the boost? I have 100 people that can now do the work of 200 people thanks to a new tool. How is the logical response to fire half of them and bring my productivity back to where it was before? | | |
| ▲ | missedthecue an hour ago | parent | next [-] | | Because there isn't an unlimited amount of productive work to be done. Sure, a bowling ball factory in a world that demands unlimited bowling balls should take the productivity multiplier AND retain the employees, because they ought to make all the bowling balls they possibly can. But CashApp jira tickets are not a bowling ball factory in a world with unlimited bowling ball demand. At a certain point, you're just paying people to sit around, or even worse, pretend they're busy. | |
| ▲ | jpdb 4 hours ago | parent | prev | next [-] | | > If LLMs really multiply productivity, why would you fire people and handicap the boost? Presumably, because some of these areas are cost centers versus profit generating. | |
| ▲ | jibe 4 hours ago | parent | prev | next [-] | | He explains the rationale, smaller teams work faster. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly. | | |
| ▲ | MeetingsBrowser 2 hours ago | parent [-] | | This is just rephrasing the same concept. Claiming than a small group with AI can accomplish more than a large group with AI doesn’t make sense. More likely the company doesn’t have enough work for the large group. | | |
| ▲ | jibe an hour ago | parent | next [-] | | Have you worked at a big company? It makes sense to me that a small group would be much more productive than a large group, even without AI. Throw in some AI help, and it could be much better. | |
| ▲ | throwyawayyyy 2 hours ago | parent | prev [-] | | I do see fewer Square terminals these days, more Toast (and other options too I think). |
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| ▲ | themgt 5 hours ago | parent | prev [-] | | Demand inelasticity. | | |
| ▲ | MeetingsBrowser 5 hours ago | parent [-] | | > our business is strong. gross profit continues to grow, we continue to serve more and more customers |
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| ▲ | prescriptivist 3 hours ago | parent | prev [-] | | I would say the vast majority of people in this thread don't believe that this is related to AI at all, other than as a pretext. It's kind of incredible. |
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